Terms & Conditions

This Is How We Handle Your Business Vision

Customer Satisfaction Duty:

We guarantee complete satisfaction to our clients. Thus, we never give up on thinking out of the box until our clients are delighted with the results, as long as the clients’ requests and expectations are among our goals and responsibilities.

And here are our collaboration rules:

  • Frames reserves the right to determine whether a request or expectation is fair and included in the contract it provides its client with.
  • If the client purchases a specific service and Frames business study shows that an additional service is required to satisfy the customer completely, then Frames is no longer responsible to convey the complete satisfaction the customer wants.

Payment Policy:

  • Frames starts working on a project upon receipt of a down payment and charges the remaining balance upon completion.
  • Services are delivered upon completion and additional fees are added to invoices.

DELAY IN PROJECT COMPLETION MAY OCCUR WHEN

  1. There is a delay in any payment.
  2. The client requests further changes in the design, structure, or content of the project.
  3. The client purchases an additional service related to the project.
  4. There is a delay in the receipt of any materials from the client.
  5. Time frame estimates are approximate only and are subject to change at any time at Frames’ discretion. At any time, and at its whole discretion, Frames may decide to put a project on hold.

Privacy Policy:

We respect our clients’ privacy. Thus, we never use or leak any business-related or personal information submitted online, by phone, or in person. We assure you not to share any information with third parties except to the extent necessary to fulfill your request for our services.

Personal Data Collected through Our Website

To request our services or use particular features of our websites, we may ask you to freely submit personal information (such as your name, physical and email addresses, business name, phone number, etc.).

We Never Sell Your Personal Information

Your data is safe with us. We only use the personal data you provide to manage the services you request and respond to your inquiries. Thus, we could share your personal information with authorized Frames Marketing employees and independent contractors who work on our behalf to fulfill the service.

We might also use provided information to strengthen our connection with you, by sending you materials or getting in touch with you regarding services or offers we believe you’ll find interesting.

We Never Sell Your Personal InformationPersonal Data Collected through Our Website

Cookies

Just like any other website, Frames website uses cookies to understand general traffic patterns on our website.

The information stored in the cookies is only used for statistical tracking purposes and not for individual identification.

Through the settings available in each browser, you can decide to turn off cookies.

Links to Other Sites

 This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Questions about Our Privacy Policy

If you have any questions about this privacy policy or concerns about the way Frames Marketing uses personal data, please contact us.

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